General Terms and Conditions of Equiherds
These General Terms and Conditions (hereinafter the "Terms") govern the use of the Platform operated by Equiherds. By accessing or using the Platform, the User accepts these Terms in full and without reservation.
For the purposes of these Terms:
refers to the company operating the Platform, headquartered at 1050 Route de Mouliherne, 49390 Mouliherne, France. Contact: info@equiherds.com.
refers to the website and related digital services offered by Equiherds.
any natural or legal person who uses the Platform, whether registered or unregistered.
a User acting for non-commercial, personal purposes, within the meaning of Article L.221-1 of the French Consumer Code.
any User acting in the context of their commercial, industrial, craft, liberal, or agricultural profession.
functionalities offered on the Platform, including ad posting, account management, messaging, premium features, etc.
paid optional features that increase visibility or functionality (e.g., featured ads, additional photos).
any information, text, image, video, or data uploaded or published by Users.
a listing published by a User on the Platform offering goods or services.
any unforeseeable, irresistible event beyond the reasonable control of Equiherds, as per Article 1218 of the French Civil Code.
The Platform enables Users to publish, browse, and respond to advertisements related to equine sales, services, and related products.
These Terms apply to all Users of the Platform. Specific provisions apply differently to Consumers and Professional Users in accordance with applicable legal standards.
Access to the Platform is open to the public. However, certain features require account registration.
Equiherds strives to maintain uninterrupted access but does not guarantee continuous operation. The Platform may be unavailable due to maintenance, upgrades, or Force Majeure.
Users are responsible for maintaining internet connectivity and compatible devices to access the Platform.
Users must provide accurate, up-to-date information. Multiple accounts per User are prohibited unless authorized by Equiherds.
Users are responsible for safeguarding their credentials. Unauthorized use must be reported immediately.
Equiherds may suspend or terminate an account in cases of suspected fraud, violation of these Terms, or abuse of the Platform.
Users shall use the Platform in good faith and in compliance with all applicable French and EU laws.
Users must not:
Professional Users must:
Users remain fully responsible for all content they publish.
The following are strictly forbidden:
Equiherds reserves the right to review, edit, or delete any Content that violates these Terms.
By publishing Content, Users grant Equiherds a:
to use, copy, display, and distribute the Content for the purpose of operating and promoting the Platform.
Users may publish advertisements (hereafter "Ads") offering equine-related goods or services, such as horses, equipment, boarding, training, and transport. All Ads must comply with these Terms and applicable laws.
Only registered Users may post Ads. Equiherds reserves the right to verify the identity of any User prior to allowing ad placement.
Each Ad must:
Users are expressly prohibited from:
Unless otherwise agreed, Ads remain visible for a maximum of 30 calendar days and may be renewed subject to applicable fees or limits. Equiherds may remove outdated Ads.
Users may report suspicious, illegal, or fraudulent Ads via a designated reporting tool or by contacting support@equiherds.com. Equiherds reserves the right to investigate and take corrective measures, including ad removal and account suspension.
Equiherds accepts the following methods:
Invoices are generated electronically and made available in the User’s account area or sent via email. Professional Users are required to retain invoices for accounting purposes.
Payment is due immediately upon order confirmation unless otherwise stated. Delayed payments may result in account suspension.
All fees include applicable French VAT unless otherwise specified. Non-EU Professional Users may be exempt upon providing valid proof of tax registration.
Under Article L441-10 of the Code de commerce, late payments by Professional Users are subject to:
In the event of non-payment of any amount due, Equiherds may:
In cases of breach of these Terms, Equiherds may:
Where feasible, Users will be notified before enforcement actions are taken, except in urgent or criminal matters (e.g., fraud, illegal content).
Under Articles L221-18 to L221-28 of the French Consumer Code, Consumers have the right to withdraw from a contract within 14 calendar days without giving any reason.
The withdrawal period begins:
Consumers must notify Equiherds of their decision to withdraw via:
In case of valid withdrawal:
No right of withdrawal applies to:
Equiherds shall not be held liable for any damages resulting from the User’s use of the Platform, except as required by mandatory legal provisions.
To the fullest extent permitted by law, Equiherds excludes liability for:
Where Equiherds is held liable, such liability shall be limited to the amount paid by the User in the previous twelve (12) months, unless in cases of:
The Platform may contain links or access to third-party services. Equiherds assumes no liability for third-party content, advertisements, services, or websites accessible from the Platform.
Pursuant to Article 6 of the Loi pour la Confiance dans l'Économie Numérique (LCEN), Equiherds acts as a hosting provider (hébergeur) and is not liable for unlawful content posted by Users unless it failed to act promptly upon notice.
For transactions between Consumers and Professional Users concluded on the Platform, the following French Consumer Code guarantees apply:
Under Articles L217-3 et seq. of the Code de la consommation, Consumers benefit from a two-year guarantee from the date of delivery, during which the product must conform to the description and intended use.
Under Articles 1641 to 1649 of the Code civil, Consumers may also invoke the warranty against latent defects within two years of discovery.
As Equiherds does not act as the seller or intermediary in transactions between Users, it is not responsible for:
Buyers are responsible for checking seller credentials, especially when dealing with Professional Users.
Equiherds processes personal data in accordance with:
A separate Privacy Policy (accessible at [insert link]) governs data processing in detail.
Data collected includes:
Data is processed for the following purposes:
Under GDPR, Users have the following rights:
Requests may be submitted via email to: info@equiherds.com.
User data is retained only for the period necessary to fulfil the stated purposes or as required by law (e.g., 10 years for invoicing data under French tax law).
Users may file complaints with the French data protection authority (Commission Nationale de l’Informatique et des Libertés – CNIL): www.cnil.fr.
All content on the Platform, including but not limited to logos, designs, layouts, texts, source code, and images created by Equiherds, is the exclusive property of Equiherds or its licensors.
Equiherds grants Users a non-exclusive, non-transferable, and revocable license to access and use the Platform for personal or professional purposes, within the limits of these Terms.
Users may not:
By uploading content, Users confirm they have the necessary rights (copyright, image rights, licenses) and grant Equiherds a royalty-free license (see Article 7.1) for use related to operating the Platform.
These Terms apply from the moment of User access to the Platform and remain in force until:
Users may close their account at any time via the account interface or by contacting support. For Consumers, termination is effective within 14 calendar days unless otherwise agreed.
Equiherds may suspend or terminate a User’s account:
Upon termination:
In accordance with Article 1218 of the French Civil Code, Force Majeure refers to any event beyond the reasonable control of Equiherds that was unforeseeable, irresistible, and external, which prevents performance of contractual obligations.
Such events include but are not limited to:
In the event of Force Majeure:
Users are encouraged to first contact Equiherds Customer Support to resolve any complaints or disputes:
Equiherds will aim to respond within 15 business days.
In accordance with Article L612-1 of the French Consumer Code, Consumers may have recourse to a certified consumer mediator free of charge after exhausting internal complaint procedures.
19.2.1 Designated Mediator (to be inserted upon appointment):
Equiherds will provide this information via the Platform and in Annex 2 once finalized.
Consumers may also submit complaints via the European ODR platform:
👉 https://ec.europa.eu/consumers/odr
This applies to cross-border online transactions within the EU.
If no amicable settlement is reached:
These Terms are governed and interpreted under French law, excluding the application of the United Nations Convention on Contracts for the International Sale of Goods (CISG).
Nothing in these Terms affects the mandatory rights granted to Consumers under the laws of their country of residence, when such laws are more favourable than French law.
These Terms constitute the entire agreement between Equiherds and the User. They supersede all prior understandings, written or oral, regarding the subject matter.
If any provision of these Terms is held invalid or unenforceable by a court, the remaining provisions shall remain in full force and effect.
Failure or delay by Equiherds in exercising any right shall not be deemed a waiver of that right.
Equiherds may modify these Terms at any time. Users will be notified of material changes via the Platform or by email. Continued use after changes constitutes acceptance.
These Terms are originally drafted in English. In case of translation, the English version shall prevail unless a French version is legally required.
To be completed and returned only if the Consumer wishes to withdraw from the contract.
MODEL WITHDRAWAL FORM (Article L221-5 of the French Consumer Code)
To: Email Equiherds: info@equiherds.com
I hereby give notice that I withdraw from my contract for the provision of the following service:
Ordered on: [date]
Name of Consumer: [name]
Address of Consumer: [address]
Signature (if paper):
Date:
In accordance with Article L616-1 of the French Consumer Code, Equiherds will designate a consumer mediator. Details will be published on the Platform and updated here once finalized.
All current pricing information for services offered by Equiherds is available at:
👉 https://equiherds.com/pricing (placeholder URL)
Prices include applicable VAT and are subject to change. Users will be informed in advance of any pricing changes.
In accordance with Article 6 of the LCEN, the following legal notice is provided:
